Virtual assistants such as Siri and Alexa are great for answering questions – as long as you keep them simple. While much work has gone into artificial intelligence (AI) in areas such as speech recognition, the technology still has quite a long way to go.
However, someday, these virtual assistants may completely alter the workplace – especially if the AIs manage to teach themselves, what experts call "machine learning." This is the process in which AIs take huge masses of data and then analyse and learn from them.
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