Dutch judge bars Apple from replacing faulty iPads with refurbished units

Customers look at the new iPad at the Apple Store in the Eaton Centre shopping mall in Toronto, March 16, 2012. T REUTERS/Mark Blinch/Files

Apple Inc must replace faulty iPads exchanged under its Apple Care warranty programme with new products rather than refurbished ones, a Dutch judge ruled earlier this month. 

On April 18, the court ruled that a woman who had a purchased an iPad 2 Air in 2015 and returned the device to Apple due to problems with its WiFi connectivity was entitled to a new device. Apple had attempted to give the woman a refurbished iPad, as the company allows for in the terms of service of its Apple Care programs, but the woman refused to accept it.