New Zealand passport robot tells applicant of Asian descent to open eyes


  • TECH
  • Wednesday, 07 Dec 2016

A screenshot of New Zealand man Richard Lee's passport photo rejection notice, supplied to Reuters December 7, 2016. Richard Lee/Handout via REUTERS ATTENTION EDITORS - THIS PICTURE WAS PROVIDED BY A THIRD PARTY. EDITORIAL USE ONLY. NO RESALES. NO ARCHIVE. THE SECTION WITH THE RED MARK WAS CIRCLED AT SOURCE.

SYDNEY: A New Zealand man of Asian descent had his passport photograph rejected when facial recognition software mistakenly registered his eyes as being closed.

Richard Lee's attempt to renew his passport was blocked after he submitted the picture to an online passport photo checker run by New Zealand's Department of Internal Affairs.

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