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Published: Monday January 14, 2013 MYT 5:18:00 PM

EPF launches advertising campaign to promote i-Akaun

KUALA LUMPUR: The Employees Provident Fund (EPF) has launched an advertising campaign "Rest Easy" to promote its i-Akaun facility whereby members can access information about their account via the Internet.

The advertising campaign, which appears in mainstream newspapers and radio from Jan 14 to Feb 7, is to highlight the convenient features and options of its i-Akaun facility.

EPF general manager for public relations Nik Affendi Jaafar said the advertisement campaign aims at creating greater appreciation and awareness of the benefits of subscribing to an i-Akaun.

"Ease of use is the key priority in i-Akaun. The facilities and options are available 24/7 from the home or office or wherever a member has access to the Internet. It also reduces the need to visit an EPF branch for routine tasks and facing the hassle of traffic jams during peak hours," he said.

He also said there was a new feature called TAC, which is a transaction authorisation code - used for certain transactions in i-Akaun to ensure data security.

If members or employers forget their user IDs or passwords, a TAC will be sent via short message service (SMS) to their registered hand phone to allow for the safe completion of their online process.

Nik Affendi said for the TAC facility, members must register or update their mobile telephone number at any EPF kiosk or EPF branch using their MyKad for authentication purposes. Employers with an existing i-Akaun can update their mobile telephone number via i-Akaun directly.

"Through i-Akaun, members can check the beneficiary they nominated for their EPF savings, and keep track of their EPF contributions to ensure that they are paid timely and accurately by their employer as well as print current and the previous year's EPF statement.

"In addition, withdrawal information such as member's withdrawal status, history, and estimated amount eligible for withdrawals are also available through this online facility," he said.

Nik Affendi said members wishing to update their correspondence address could do it via the i-Akaun.

He reminded members to log in via the official EPF URL www.kwsp.gov.my and not from any other link or email.


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