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Tuesday June 19, 2012

DBKL launches mobile summons apps

IN keeping up with the latest technology, the Kuala Lumpur City Hall (DBKL) has launched their mobile summons apps for smartphones and tablets.

For a start, the application can be downloaded free through the Android platform to allow people to check their traffic summonses. It allows people to get information about when and where the offences were committed and the location to make the payments.

DBKL also unveiled its mySMS 15888 service number for those wanting to check traffic summonses dating back from 2008, business licence status and public complaints.

Apart from that, the SMS Rating Counter was implemented to get customers’ feedback on the quality of services at the 47 counters in DBKL.

Up close: Ahmad Fuad (right) and DBKL deputy director-general Datuk Normah Malik (left) looking at how the mobile apps works. With them are Salleh, DBKL deputy director-general (socio-economy development) Datuk Amin Nordin Abd Aziz.

Kuala Lumpur mayor Tan Sri Ahmad Fuad Ismail, who launched the new services, said they were upgrading their database and services from time to time.

“A lot of time and effort have been put in to improve services and the response time will be quick because the information is already there,” he said.

“We issue about 5,000 compounds for various traffic offences every day. From March to April, a total of 1,974 warrants were issued but only four have paid up.

“We need to issue the warrants to allow the Road Transport Deparment to blacklist offenders,” he said.

It was reported that starting July 1, DBKL will blacklist traffic offenders who have yet to settle their outstanding fines.

DBKL director-general Datuk Salleh Yusop said 1,174,445 compounds were issued to vehicle owners for various traffic offences last year, while another 310,966 were issued in the first four months this year.

Salleh had said that only 15% of those issued compounds had paid the fines.

Those who did not settle their outstanding fines will have to face the implications if they were blacklisted under the Road Transport Act 1987.

Salleh had said that blacklisting would create awareness among vehicle owners on the importance of adhering to traffic regulations.

A charge of 15sen will be imposed for the message sent while it is 20sen for the received message.

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