(Reuters) - A police officer said "minimal but necessary force" was used to remove a United Airlines customer from a plane in what has become a public relations disaster for the company.
Video taken by other passengers showed David Dao, a 69-year-old Vietnamese-American doctor, being dragged up the aisle with blood on his face after the airline decided it needed his seat for a crew member on a flight from Chicago to Kentucky on April 9.
Already a subscriber? Log in.
Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!