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Thursday August 5, 2004

21,000 undelivered letters found at ex-postman’s rented room

BY DALILAH IBRAHIM

KUALA LUMPUR: When a guard informed Pos Malaysia Bhd that he had found some 200 undelivered letters in a vacant apartment at a new housing estate in Kepong, little did the company know that it was just the tip of the iceberg.

Investigations into the report led to a room in Jinjang once rented by a former postman.

In the room, postal investigators discovered more than 21,000 undelivered letters.

However, the man, who had been sacked in March, no longer lived there as none of his personal belongings were found in the room.

The undelivered mail included telephone bills, bank statements and magazines.

Pos Malaysia managing director and CEO Datuk Ikmal Hijaz Hashim said there were 21,450 ordinary letters, four registered letters and one PosEkspress letter, dated as far back as 2000.

“Most of the letters are in good condition but some have been tampered with or damaged.

INCREDIBLE FIND: Ikmal (second from right) and other Pos Malaysia officials looking at the stacks of undelivered mail found at the apartment of an ex-employee which has been brought back to the company's headquarters in Kuala Lumpur.
“About 77% of the letters are meant for the Ehsan Jaya Industrial Area and Taman Seri Ehsan while the remaining are for addresses in Kepong Baru, Indah Perdana, Desa Jaya, Taman Seri Kepong and Taman Seri Bintang,” he said at a press conference at the Pos Malaysia headquarters here yesterday.

The guard at the yet unoccupied housing estate found the first lot of letters close to three weeks ago, and the investigators moved in on July 26.

A police report was lodged at the Jinjang police station on Tuesday against the 27-year-old ex-employee.

Ikmal said the man was employed by Pos Malaysia in October 1996 and sacked on March 19 because he was often absent from work.

The letters, he added, could only be delivered upon final clearance from the police pending investigations.

Ikmal said the company viewed the case seriously and assured the public that it would step up efforts to monitor the performance of its 4,468 postmen nationwide.

“Most of our postmen are dedicated and loyal but there are a few who spoil our reputation,” he said.

Ikmal thanked the guard who had tipped off Pos Malaysia and urged more people to come forward and assist the company in improving its services.

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