Future now: A worker demonstrating the checking-in process at FlyZoo hotel in Hangzhou. — Reuters
HANGZHOU: Gliding silently through Alibaba Group Holding Ltd’s futuristic “FlyZoo” hotel, black disc-shaped robots about a metre in height deliver food and drop off fresh towels.
The robots are part of a suite of high-tech tools that Alibaba says drastically cuts the hotel’s cost of human labour and eliminates the need for guests to interact with other people.
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