KUALA LUMPUR: Taxi drivers need to change the public’s perception of the quality of their services if they wish to keep up with e-hailing services in future, said Minister in the Prime Minister's Department Datuk Seri Nancy Shukri.
“I believe a positive perception is possible through basic things like clean and well-maintained vehicles, and a pleasant disposition and manners, other than integrity,” she said before handing out approval letters for individual taxi permits to successful applicants here yesterday.
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