The competition is out there

Safe journey: Passengers can put pressure on bus operators to improve their service and put safety at the forefront.

Closure is not the answer, but express bus companies in the country need to shape up if they do not want to lose out to their public transport rivals.

AFTER 10 people were killed when a northbound double-decker bus hit the road divider on the North-South Expressway on Dec 26, 2009, the bus operator involved, Sani Express Sdn Bhd, had its licensing privileges frozen for a year.