PETALING JAYA: According to the 2013 GTP report, the government aims to raise the standard of at least 25% of Kuala Lumpur’s budget taxis to equal the best in Asean.
A benchmark study revealed the gap in service quality was due to inadequacies in the operating environment for taxis and the lack of enforcement.
Among the new initiatives is the creation of a new taxi business model to increase the take-home income of drivers who leased their vehicles from taxi companies.
The Land Public Transport Commission (SPAD) is looking into reducing taxi operation costs by engaging taxi companies to come up with the best business model.
Among the proposals is making companies, instead of drivers, bear the cost of repairs and maintenance.
This is in addition to the Taxi 1Malaysia programme which offers licenses to individual drivers provided they pay the cost of a new Proton Exora.
The Centralised Taxi Service System (CTSS), scheduled to be implemented next year, will allow regulators to effectively act against errant taxi drivers.
CTSS will be able to monitor offences such as non-meter compliance, reckless driving and the operation of a taxi without a valid license.
The system will monitor the location of taxi services and will provide connectivity for all operators.
It is expected to raise the success rate of meeting passenger bookings – now at 40% – by better coordinating drivers within the network.