KUALA LUMPUR: The Land Public Transport Commission (SPAD) has suspended the licences of two taxi drivers for a month for overcharging and not using the meter.
The two are prohibited from driving or operating a taxi during the stipulated period, while the company they are attached to have been served warning letters for not keeping tabs on its drivers.
In a statement, SPAD said it took action after receiving two complaints with videos attached via its Twitter account @aduanSPAD.
Both videos went viral quickly, particularly on Facebook, under the How to Deal with Errant and Rogue Malaysia Taxi Drivers page.
SPAD chief executive officer Mohd Nur Ismal Mohamed Kamal said the commission hoped more members of the public would come out and help curb errant taxi drivers.
“The people are urged to submit their complaints if they encounter problems with our public transport.
“Video recordings are welcomed as evidence to strengthen the case,” he said.
SPAD will need details like the taxi registration number, information on the driver, date and location of the incident for effective investigation,” said Mohd Nur.
The public can contact SPAD via Twitter, Facebook or its official e-mail address, firstname.lastname@example.org, or its hotline at 1 800 887 723.