PETALING JAYA: International students wishing to study in Malaysian universities can now check the status of their student pass applications online with the Education Malaysia Global Services (EMGS) system.
EMGS CEO Yazid Hamid said with the new, real-time service, updates could be obtained easily and issues, if any, could be identified immediately.
"In the past, international students had to rely on information provided by their institutions as their applications were submitted on their behalf.
"That left many students in the dark and had to resort to highlighting their grouses through their embassies or the media,” he said.
The EMGS system was put into place to handle the increasing number of international students furthering their studies in Malaysia.
Despite initial problems, EMGS hopes to achieve its client charter of issuing a student pass within 14 days soon.
About 47,000 new applications and renewals were processed by EMGS in 2013.
Students can check their applications online at www.educationmalaysia.gov.my/emgs/application/searchForm.