Bold and bald: Vishnu nicknamed 'mottae boss' holding the award he received from the Malacca state government recently.
MALACCA: Staff of Mydin MITC Mall in Ayer Keroh here are left with no choice literally but to smile at their customers or face the brunt of their “mottae boss” (bald boss in Tamil).
S. Vishnu Varthana earned the moniker since taking over as the manager of the mall this July, when he declared a campaign to ensure zero complaints from customers following slews of grievances on impolite staff.
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