Long wait: Residents living in Block E of PPR Kg Baru Air Panas in Setapak claim that the lifts break down too often.
The lifts at Block E of PPR Kampung Baru Air Panas break down almost as soon as the contractors repair them, claimed a resident.
The man, who only wanted to be known as Rama, said the 17-storey people’s housing project in Setapak has three lifts but two are regularly out of order.
“They have been breaking down constantly for the past four months. Very often, the hundreds of families living here have to rely on one lift.
“It is common to see at least 20 people waiting for up to 20 minutes for the lift to arrive at their floor. Most of the time it is already full and residents have to wait further and hope they will manage to squeeze in,” he said.
He said the situation was worse in the morning when adults and children leave for school and work.
“Small children have to walk down many flights of stairs while carrying their school bags to avoid being late for school,” he said, adding that the elderly and sick were also affected.
“My neighbours and I have to always call Kuala Lumpur City Hall (DBKL) requesting the lifts to be repaired. The contractor would turn up only several days later and the lift would break down again. Sometimes within hours of being repaired,” he said.
A check by StarMetro on May 16 showed two lifts were working, while a third had a notice pasted on the door saying it had a brake pad problem.
A resident said the second lift had been repaired the day before but added she expected the lifts to malfunction soon.
“There is no point in DBKL listing the contact numbers around the flats when no long-term measures are taken to address the problem.
“I pray that it does not take a tragedy for them to finally act,” said a housewife who wanted to be known only as Tay.