THE Penang Hop-On Hop-Off bus service got off to a rousing start in November last year with hordes of people queuing up early to get on board. During the one week of free rides, many Penangites complained of having to wait long periods for the buses.
There was much excitement because it was the first time double-decker buses were used to promote tourist sites in Penang — similar to the Hop-On Hop-Off services successfully running in Kuala Lumpur, London and other major cities in the world.
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