The quality and enthusiasm of your people contributes to the company’s success — 123rf.com
Keeping staff numbers to a minimum to cut cost can prove costly in the long run. It’s simple, really: Having engaged and friendly people at every point of the customer experience grows the business.
IN A misguided drive to cut costs and improve profitability, many entrepreneurs and managers keep staff numbers to a minimum, making a choice that ultimately undermines the enterprise.
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