Rusnida with Fujitsu marketing head David Chong.
CIVIL engineer Rusnida Talib from Kuala Lumpur City Hall was amazed at the contents of a management programme she joined, and learnt a lot more about strategic management, ethnography and economics.
“As an engineer, I have a good grasp of technical know-how in my field. But as one progresses higher in an organisation, and becomes a manager in charge of a division or a department, technical know-how becomes less useful.
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