Syuen Hotel where the alledged incident took place. – filepic
HOTELS should not give in to “guests from hell” and it’s their prerogative not to entertain excessive requests.
Many of those interviewed by MetroPerak about an incident earlier this month about an incident in an Ipoh hotel feel that while hotel guests are entitled to make requests, it should not be unreasonable as many hotels have their own policies to adhere to.
