Luxury Singaporean spa chain Erabelle opens its first outlet in Malaysia.
It feels as if you’ve just stepped into a luxury boutique hotel, complete with unique-themed facial suites, personalised linens and bathrobes. It is these small unique touches that add to the luxurious experience at Erabelle Prestige.
The 158sqm spa, the first in Malaysia following four other outlets in Singapore, opened recently at the Gardens Mall in Mid Valley City, Kuala Lumpur
Inspired by Japanese culture and hospitality, the spa aims to please, ensuring customers receive the best quality treatment, and this includes simple yet thoughtful gestures to make the experience hassle-free.
For example, the VIP package goes the extra mile by providing personalised bed linens, towels and anything else that may come in contact with your skin. If you’re not comfortable about sharing bath robes with other customers, worry not as your items (with your name embroidered on them, no less) will be washed and stored separately from everyone else’s.
Clients also have the option of three different types of pillows to ensure that you are comfortable during treatments, and prior to each session, tea is served along with a refreshing foot bath.
Founder and managing director Esther Kerk showed members of the media around the spa during its opening week, explaining the treatments and services as she went along. Clean and decorated beautifully, the spa has five facial suites, eyebrow service corners, an atelier, a café for tea prior to sessions, as well as a foot bath section.
“At Erabelle, we understand an Asian woman’s busy schedule and the necessity to look her best at all times. Our holistic facial products and services are meant to give them immediate results in the shortest time possible. As such, from our décor to our service, we promise an experience that is detailed, soothing, luxurious and, most of all, effective,” said Kerk who has over 30 years of experience in the skincare industry and is considered a pioneer in the cosmeceutical arena in Singapore.
“We give attention to detail as we adhere to the ‘Kaizen Spirit for Excellence’ practice, and we promise an experience like no other, from the moment a customer steps into our door until they leave.”