PETALING JAYA: Following a comprehensive internal review that prompted initial police investigations, MBSB Bank Bhd is actively collaborating with the authorities to ensure a swift and thorough resolution of the illegal withdrawals case in Kota Kinabalu.
MBSB Bank said its priority is the security and trust of its customers.
“We are working closely with the authorities to ensure the perpetrators are brought to justice. We have refunded all monies illegally withdrawn from the affected customers’ accounts."
MBSB Bank said the incident involved a syndicate that colluded with certain staff members, now in remand by the police, to carry out the illegal withdrawals authenticated through forged National Registration Identity Cards used by the syndicate.
“MBSB Bank is committed to maintaining the integrity of banking security for all our customers and will continue to work with the police and relevant authorities to ensure that those involved face the full consequences of their actions.”
