CTOS Holdings group chief executive officer Dennis Martin.
KUALA LUMPUR: CTOS Holdings, whose units include the country’s leading credit reporting agency CTOS Data Systems Sdn Bhd, has appointed Dennis Martin (pic) as its new group chief executive officer.
Martin, a 35-year veteran of banking and the credit reporting agency (CRA) industry, brings with him “significant experience” across Asia-Pacific, the company said in a statement.
He helmed one of the world’s largest credit bureaus, Experian Credit Services, in the region for eight years, CTOS said.
He has spoken at numerous global conferences and engagements on credit bureaus. Additionally, both private companies and the central banks of Asia Pacific countries have called on his expertise in credit and data.
“Having worked with some of the largest CRAs in the world, it is well known that CTOS has been leading the Malaysian market in developing best-in-class credit management solutions such as bureau scores, comprehensive credit reporting, ID verification and KYC solutions,” said Martin.
“The new direct-to-consumer service has also been well received, and I am looking forward to building on these platforms, as well as introducing proprietary analytic solutions. Through this, I hope to be a positive force for change and to drive growth both for CTOS customers as well as the Malaysian economy as a whole.”
Private equity firm Creador bought a 70% stake in CTOS in September 2014 for RM215mil.
The statement said that under Creador’s stewardship, CTOS had grown from a company with a staff of 80 to over 400 in nine locations across the country. Recent partnerships with industry global leaders have contributed to a 300% increase in the CTOS SME subscriber base, leading CTOS to search for credit risk talent both locally and internationally.
Kevin Loh, managing director of Creador, said: “Since Creador’s investment into CTOS, we have been focused in transforming the company into the most respected and preferred credit reporting agency in Malaysia that empowers people to make sound credit decisions confidently.
“In most respects, we have been successful, with a nationwide network of service centres that is unparalleled, and a 50% increase in sales in the past three years.”
“However, irrespective of this growth, we believe that CTOS, and the broader CRA industry in Malaysia, still has significant potential to grow and develop. Dennis Martin comes with a wealth of experience from across the region, and is the ideal person to continue CTOS’s legacy of trailblazing new business frontiers.”
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