Big banks and fintech firms urged to work together

Mukhtar: Big banks and fintech start-ups have a great deal to offer each other.

PETALING JAYA: Big banks and fintech startups can be far more successful at improving financial services and customer experience by working together, instead of competing against one another.

HSBC Bank Malaysia CEO Mukhtar Hussain said the new wave of financial technology known as fintech was often portrayed as a disruptive force that threatened banks with new, agile and savvy competitors.