Published: Friday January 24, 2014 MYT 7:35:00 AM
Updated: Friday January 24, 2014 MYT 7:42:49 AM

Malaysian hotels win online booking awards

More success for Malaysian hotels at's 2013 Gold Circle Awards.

MALAYSIAN hotels have shown a marked improvement in the standards of online booking, as the country picked up 35 trophies at the 2013 Gold Circle Awards – five more than the previous year.

Notably, the achievement included first-time winners from Semporna and Sandakan in Sabah.

Now in its fifth year, the awards are given to leading properties that work with to meet the unique requirements of the online booking industry.

“The Gold Circle Awards is an established indicator of industry excellence, and recognises a commitment to ensuring that online booking offers the fastest, easiest way to book accommodation worldwide,” said Errol Cooke, Global Hotels vice-president.

“We are delighted to give these awards to our hotel partners to close out a fantastic 2013, and eagerly look forward to expanding our relationship in the future,” he added.

The 661 winners stood out among over 360,000 hotels in’s network. Malaysia's top winners were from Kuala Lumpur (12), followed by five each in Penang and Sabah.

For the very first time, hotels from Sandakan and Semporna have won the Gold Circle Award. They are Four Points by Sheraton Sandakan (pic), and Sipadan Inn 2 of Semporna.
For the first time, hotels from Sandakan and Semporna have won Gold Circle Awards. They are Four Points by Sheraton Sandakan (pic), and Sipadan Inn 2 of Semporna.

More and more Malaysian hotels are leveraging on the growth of the online booking industry to extend unique offerings such as flash deals and private sales to savvy travellers, particularly through’s platform and digital infrastructure.

In tandem with the growth in online commerce and Internet penetration, the industry continues to evolve at a steady pace, making fast, convenient online hotel booking available to more people than ever before.

Recipients of the Gold Circle Awards were chosen based on several criteria, including an aggregate customer review score of 7.5 over 10, savvy utilisation of’s custom-built Yield Control System, consistently competitive pricing, and showing an understanding of the complex business dynamics that define the online hotel industry.

The 2013 Gold Circle Awards will be distributed to the winners in early 2014. The full list of recipients, broken down by country and city, can be viewed at

Tags / Keywords: Travel, Lifestyle, Agoda com, 2013 Gold Circle Awards, hotels, online booking, Malaysia


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