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Friday September 20, 2013 MYT 12:00:00 AM
Friday September 20, 2013 MYT 7:39:09 AM
PEOPLE’S Park Complex is fast becoming the next mall that is associated with errant retailers ripping off consumers.
The number of complaints made against retailers in the mall has jumped from 11 in 2006 to 41 last year.
This year’s number is set to surpass that of last year, with the Consumers Association of Singapore logging 40 complaints from January to August.
Errant retailers reel in unsuspecting consumers by displaying ultra-low prices for mobile phones.
These customers hand over their cash or credit cards, but are then told that they have to fork out more for warranties or to unlock the phones.
The retailers refuse to hand over the phones until the amount is paid.
In contrast, complaints against shops at two other malls – Lucky Plaza and Sim Lim Square – where tenants are long associated with such scams, look set to fall this year. This trend could be linked to the rising scams at People’s Park Complex.
Case executive director Seah Seng Choon said there was a “merry-go-round” of rogue retailers moving between the three malls.
“Errant business owners are new tenants and formerly from other troublesome malls,” said Seah. — The Straits Times / Asia News Network
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