X Close


Published: Saturday May 10, 2014 MYT 8:07:00 PM
Updated: Saturday May 10, 2014 MYT 8:08:42 PM

MAHB providing AirAsia assistance in KLIA2 move

PETALING JAYA: Malaysia Airports Holdings Bhd (MAHB) has been assisting AirAsia with the airline’s shift to KLIA2 and will continue to do so.

The airport authority in a statement, said that between midnight of May 8 and 9 the terminal handled over 60,000 passengers travelling on AirAsia flights.

"The AirAsia migration was not without hiccups. However, MAHB had immediately extended support and assistance to resolve the issues faced by AirAsia, just like how Malaysia Airports worked together with other airlines to ensure smooth operations,” it said.

MAHB clarified that there were some operational problems but this was the norm with such large numbers of passengers in a new terminal.

It also clarified that those hiccups were not caused by the new and more advanced system, adding that other aspects of airline operations are being reviewed on a daily basis to ensure smoother operation.

"Malaysia Airports had advised the airlines to review their manpower planning and resource availability for ground handling activities.

"Malaysia Airports had also deployed its own manpower to assist airlines with many aspects of operations," it said.

MAHB also said that it had advised AirAsia to look into several important areas such as its high number of gate changes, which was inconveniencing passengers.

"With the airline’s assurance to minimise these changes, the situation should improve for passengers," it said.

Tags / Keywords: Transportation, MAHB, AirAsia, KLIA2


  1. Woman bashed up after honking error
  2. MH17: Malaysia quietly worked back channels to secure bodies, black boxes
  3. Motorists to enjoy highway toll discounts this Hari Raya
  4. ‘Our lives turned upside down in a day’
  5. Ukrainian villagers recall how victims dropped onto streets and houses
  6. Greek Orthodox church in Gaza shelters Muslims fleeing war
  7. Lorry slams into cars, catches fire at Sunway toll booth on Kesas Highway
  8. MH17: Najib's 'silent diplomatic' approach worked, says NYT
  9. MH17: Opposition leaders laud Najib's quiet diplomacy
  10. Kiki fined RM5,000 for causing mischief and damage