X Close


Published: Friday May 2, 2014 MYT 12:00:00 AM
Updated: Friday May 2, 2014 MYT 7:11:25 AM

MAS to close all MH370 assistance centres by May 7

KUALA LUMPUR: Malaysia Airlines (MAS) will close all of its assistance centres for the next of kin of missing MH370 passengers around the world by May 7.

MAS chief executive officer Ahmad Jauhari Yahya, however, stressed that the company would keep in contact with the families.

Plans to establish family support centres in Kuala Lumpur and Beijing and other services would be communicated in person to the families, he added.

“Immediately after the next of kin have returned home, our representatives will be in touch with them to initiate the advance compensation payment process.

“Such advance payments will not affect the rights of the next of kin to claim compensation according to the law at a later stage, and will be calculated as part of the final compensation,” Ahmad Jauhari said in a statement yesterday.

He also said that the next phase of the search mission would feature more technologically advanced assets with the cooperation of Malaysia, Australia and China, along with other international partners.

“Despite such an intensified search operation, probably the largest in history, we have to face the hard reality that there is still no trace of the aircraft,” he said.

“MAS is acutely conscious of and deeply sympathetic to the continuing unimaginable anguish, distress and hardship suffered by those with loved ones on board the flight.”

Tags / Keywords: Nation, Transport & Safety, MH370, Malaysia Airlines, MAS, relatives, next of kin


  1. MH17 day of mourning: A minute’s silence observed at 10.55am
  2. MH17 day of mourning: Plane bearing remains touches down in KL
  3. MH17: Day of mourning photo gallery
  4. MH17 day of mourning: White hearses arrive at KLIA
  5. Full military ceremony to accompany arrival of 20 Malaysians’ remains
  6. MH17: Special flight with victims' remains leaves Amsterdam
  7. MH17: Names of 20 Malaysian victims announced
  8. MH17: Malaysia ready to receive remains with final rehearsal
  9. A father’s enduring love
  10. A minute’s silence on Friday morning