Home > News > Nation
Wednesday April 30, 2014 MYT 12:00:00 AM
Wednesday April 30, 2014 MYT 10:35:42 AM
by kathleen ann kili
Nur Syamimi and Kpl Nurazyati (below left) are relieved with the Consumer Claims Tribunal’s decision to grant them refunds.
JOHOR BARU: Undergraduate Nur Syamimi Abd Shukor learned a hard lesson after she was cheated into trading in her week-old Samsung Galaxy Note for a newer model via an online portal.
The 22-year-old bought the Galaxy Note online in January but realised that the smartphone was a fake set from South Korea.
“I was disappointed when the salesperson ignored my claims but my hopes were renewed when another online salesman, who claimed to be a friend of the former salesman, said he was willing to replace it.
“He promised to resell the Galaxy Note for me and replace it with a new original Samsung Galaxy Note II with an additional payment of just RM500,” she told reporters at the Consumer Claims Tribunal here yesterday.
Nur Syamimi added that the second salesman was so convincing that she decided to purchase another smartphone – a Lenovo S930 – for her friend.
“I posted the Galaxy Note smartphone to him and deposited the additional RM500 as well as another RM880 for the Lenovo in February, but since then he has been refusing to answer my calls or reply to my messages,” she said.
After the case was heard, tribunal president Bernard John Kanny ordered the salesman to make a full refund of RM2,100 including for the Samsung Galaxy Note to Nur Syamimi within 14 days.
The salesman was not present during the hearing.
In a separate case, the tribunal awarded L/Kpl Nurazyati Aini Aziz, 27, a refund of RM2,939 for a faulty laptop computer, which she had purchased from an electronic store in Bukit Indah here in July last year.
Kpl Nurazyati said after just a few weeks of use, the computer could not establish Internet connections consistently.
“I tried using the wireless Internet function at several places, including at high-speed Internet spots, but the computer would show ‘limited’ connection after a few minutes of usage.
“Despite sending it for repairs three times in August and September last year as well as January this year, the problem still persisted,” she said when met after her hearing.
Kpl Nurazyati expressed relief after receiving the award, saying that she needed a laptop computer for her online beauty product business as well as for her part-time studies.
Tags / Keywords:
Courts Crime, Johor Baru, smartphone, laptop, refund, conned
High Court fixes Aug 12 for case management on Jill Ireland application
Man escapes gallows after Federal Court acquits him of drug-trafficking charges
Malaysian woman sentenced to six weeks' jail for stealing Singapore casino chips
New shuttle train service will take Singapore commuters to JB in just five minutes
Appeals Court upholds Thai woman's drug trafficking conviction
Tunku Ismail: Let's bury this me and Nazri issue
Thailand may jail suspect in 1MDB blackmail case
Additional remand for couple suspected in Kelantan child abuse case
‘Mara overpaid for three properties in Melbourne’
Celebrate Raya in style with GEMFIVE
The 3 unexpected life events that leave us in debt
Utility company empowers next generation of hockey players
David's reign extends to 9th year but Egyptian rival closes
Tourists from China and Thailand are the most tech-savvy
Copyright © 1995-2015 Star Media Group Berhad (ROC 10894D)(Formerly known as Star Publications (Malaysia) Berhad)