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Monday October 21, 2013 MYT 12:00:00 AM
Monday October 21, 2013 MYT 7:17:14 AM
by isabelle lai
PETALING JAYA: Internet-related content, especially Facebook posts, is the top contributor to around 300 complaints received by the Communications and Multimedia Content Forum of Malaysia (CMCF) this year.
The industry regulator’s executive director Mohd Mustaffa Fazil Mohd Abdan said CMCF had recorded grouses from Internet users who had deemed the Facebook posts offensive or intrusive, whether or not it affected them directly.
“We have seen a decrease in issues regarding blogs nowadays,” he said when contacted. “Right now, it’s very much social networking-related issues. We have 19.2 million Internet users in Malaysia.”
Mohd Mustaffa Fazil, who said that the complaints also included television, radio and mobile electronic content, stressed that practising self-regulatory measures was essential in combating misuse of the Internet, and could even help remove the offending content faster.
He said Internet users did not need to wait for the authorities to take action, when they could do it themselves via lodging a direct complaint to the website’s administrator.
“People need to educate themselves on the spectrum of a website’s services, including knowing how and where to forward their grouses to. More often than not, we guide them on how to do so,” he said.
Mohd Mustaffa Fazil also urged Internet users to “do their homework first” before simply creating content or sharing content online on social networking websites.
He warned that some might get into trouble for simply sharing content as complaints could still be lodged against them.
“Sharing without verifying the content details or truthfulness could put you at risk of punitive action and create unnecessary problems for yourself,” he said, adding that CMCF’s goal was to create a positive online ecosystem for people to work, play as well as partake in constructive discussions.
He reminded Internet users “not to be too caught up in technology” to the point that they forget to factor in the sensitivities of other users.
“It tends to blur our view because it is just us and the screen, and we forget about the readers,” he said.
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Science & Technology, internet, cmcf, mustaffa
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