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Published: Monday March 25, 2013 MYT 12:00:00 AM
Updated: Wednesday April 24, 2013 MYT 1:55:44 PM

Ipoh’s UTC has received many positive reviews but with hiccups

THE Urban Transformation Centre (UTC) in Ipoh, which just opened its doors to the public above the Ipoh Central Market, is earning praises from people all around.

G. Chandra Vathini, 47, from Gunung Rapat, said she had been paying her utility and other bills all under one roof at the UTC, a one-stop centre that housed 57 government and non-governmental agencies, since it opened last December.

The kindergarten teacher said prior to this, she had to drive to different agencies and find parking to settle all her bills each month.

“I find this place so convenient, there is less hassle and I can save a lot of time.

“The best part about it is that the agencies at the UTC are opened until late at night and on weekends.

“Looking for parking during working hours can be very torturous,” she said.

The UTC is opened from 8.30am to 10pm daily except on public holidays.

Likewise, human resource assistant Mohd Nizam Mohd Izhar, 28, said he no longer had to rush around during working hours to settle his bills.

“I used to forgo my lunch and use my lunch break to pay my bills at government agencies and the post office.

“It took up a lot of my time and I was always in a rush.

“These days, I come to the UTC after working hours and take my time to pay my bills,” he said.

His fiancée Liyana Nazmin Abdul Aziz, 26, concurred with him, saying that it was almost impossible to find parking in most areas during working hours.

Clerk Ooi Ying Ying, 29, who was waiting to collect her passport at the Immigration Department counter, said she was extremely grateful for the setting up of the UTC in the city centre.

“Otherwise, I would have to go all the way to the department’s headquarters in Meru Raya to get my passport renewed,” she said, adding that the headquarters was only opened half-day on Saturdays.

Wani Hidayu Mohd Zaini, 20, who runs a kiosk selling supplements at UTC, said business was slowly picking up.

“People tend to browse around while waiting for their documents, such as passports, to be ready and while waiting for their turn to be served,” she said.

Tags / Keywords: Community, News, Government, UTC


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