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Published: Saturday March 16, 2013 MYT 12:00:00 AM
Updated: Wednesday April 24, 2013 MYT 1:28:42 PM

Concierge recognised by Society of the Golden Keys Malaysia

Prince Hotel & Residence Kuala Lumpur’s assistant concierge manager Ibnu Amar Samsudin was recently recognised as a Les Clefs d’Or Full Key Member by the Society of the Golden Keys Malaysia.

Ibnu Amar has been serving as a concierge member at the hotel since 2002 and was accepted as adherent member of the society in 2009.

He is the hotel’s second concierge member who has been recognised for his excellence in this field of service after concierge manager Ragu Kumara-samy, who was recognised as a Full Key Member in 2001.

The hotel is the first hotel in Malaysia with two Full Keys Members of Les Clefs d’Or.

“Being a member of Les Clefs d’Or is a symbol of our passion and dedication.

“We are always ready to provide exceptional service and an experience that exceeds the expectations of guests,” said Ragu, who is also the president of the society.

The Society of the Golden Keys Malaysia selects members who are passionate about their work, have a friendly personality and logical mind, and work well under pressure.

Les Clefs d’Or Malaysia members gather to exchange ideas, share experiences and render assistance with the mission to provide excellent services.

The concierges are motivated by a genuine desire to serve and continuously meet the needs and satisfaction of their guests.

Clefs d’Or concierges are recognised by the crossed gold keys they display on the lapels on their uniform.

Tags / Keywords: Community, News, Career, Prince Hotel & Residence Kuala Lumpur, Les Clefs d'Or, concierge


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