Home > News > Community
Monday January 7, 2013 MYT 12:00:00 AM
Monday April 22, 2013 MYT 4:56:02 PM
by kathleen ann kili
JOHOR BARU: A travel agency was ordered to refund a total of RM1,800 to five claimants due to price discrepancies for a trip to Beijing, China.
The claimants were part of a group of family and friends who were supposed to go on a vacation together during the December school holidays.
“A total of 55 of us had to withdraw from the trip because the agency had hiked the price of the package which initially was only RM870.
“When we requested for the refund of our deposits which was RM300 per person, the agency did not do so,” claimed lecturer Norhanim Samat, 44, at the Consumer Claims Tribunal here last month.
The five claimants had channelled their payment to a personal bank account of the ex-director of the company Nawar Hanim who is allegedly in prison due to an unrelated case.
Tribunal president M. Suppiah ordered the agency to return 60% of the deposit paid within 21 days as claimants had official receipts from the company.
“Although the money was not deposited directly into the company’s account, but the claimants possessed official receipts from the company stating that they had made payments,” he said.
Earlier on Dec 13, Tribunal president had awarded full refunds to
13 other claimants of the same group as they had deposited their money directly to the company’s account.
Tags / Keywords:
Community, News, Courts & Crime, travel agency, deposits, receipts, trip, tribunal
Travel fair focuses on offering domestic packages
Big plans for travel portal
Good response for virtual travel fair
Indon maid killed, three others injured trying to flee agency
Chance to meet PPj president every Wednesday
Spreading the word
Fair with a green message
Epic joy for 10 students
Instilling unity in a fun way
Amending SUPP constitution
Sibu office publishes food booklet for tourist
Common links: Taipei to Kaohsiung
Ladies, Ryan Gosling is now a daddy
France's Hollande heads for showdown over job deregulation drive
Copyright © 1995-2014 Star Publications (M) Bhd (Co No 10894-D)