Proud members: (From left) Society of the Golden Keys Malaysia honorary secretary and GTower Hotel chief concierge Mohd Shahrom Masa’an, Fraser Residence Kuala Lumpur general manager Michael Lee, Ragu and Sharezal.
IN WES Anderson’s movie The Grand Budapest Hotel, there is a reference to a Society of the Crossed Keys, which revealed that concierges are really more than just the people who carry your bags.
Malaysia has its fair share of prestigious concierges and they come together in what is known as the Society of the Golden Keys Malaysia.
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