Instant access: Some Facebook users posting a complaint on the ‘MBPJ Aduan’ page on Facebook. — Photo by CHAN TAK KONG
PETALING Jaya City Council (MBPJ) is the first local government in the country to make public complaints transparent through social media platform, Facebook.
The public is encouraged to post their complaints on their dedicated Facebook page “MBPJ Aduan” which is attended to by two officers.
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