THE signs of tech stress are everywhere: The iPhone junkie freaking out over his contacts being swallowed alive by the new iOS 7 software. The office manager furiously swimming upstream against a never-ending flood of e-mails. The angry home-office worker hyperventilating over a computer virus and taking it out on a guy like Mike Kushner.
“We see people crying, we see people angry, we have people lash out at us because we can’t recover what they’ve lost,” says Kushner, the co-owner of California-based Bay Area Computer Solutions, which provides paramedics for the digitally desperate.